Connect your knowledge
Answers from trusted information.
Upload or connect business content so your assistant can respond from approved company materials.
Nerdhook
AI customer support workspace
AI customer support, powered by your business knowledge.
Nerdhook helps teams answer customer questions using approved company content, product documents, and support materials without creating another password for your team.
Private knowledge base
Fast customer answers
No separate password
Built for support teams
Sign in to your workspace
Continue with Google or GitHub. Nerdhook uses trusted OAuth providers, so your team does not need another password.
By continuing, you agree to Nerdhook's Terms and Privacy Policy.
Answer faster
Help customers find clear answers.
Guide visitors while your team stays focused on higher-value support work and follow-up.
Stay in control
Your content remains yours.
Nerdhook uses workspace content to provide support inside your workspace and customer widget.
Multilingual support
Support more visitors.
Guide visitors in English, Myanmar, and Japanese from the same embedded widget.
Choose the support setup that fits your workflow.
Start with a simple support bot, then upgrade to smarter AI workflows, more channels, and team access as your customer support grows.
Billing actions are preview-only for now.
Free
$0
Try Nerdhook with a lightweight automation bot for a small website or early support setup.
- ✓ 2 channel types, one connection per type.
- ✓ 10 realtime visitors chatting with the bot.
- ✓ Website navigation support.
- ✓ Basic automation bot.
Pro
$30
/month
Upgrade to smart AI for a growing workspace with better coverage and more active visitors.
- ✓ 3 channel types, one connection per type.
- ✓ 30 realtime visitors chatting with AI.
- ✓ Navigation and sample actions.
- ✓ Smart AI for personal workspaces.
Business
$70
/month
Add team access, every channel type, and advanced actions for larger support operations.
- ✓ All channel types: website, Messenger, TikTok, and Telegram.
- ✓ 50 realtime visitors chatting with AI.
- ✓ Navigate, run actions, and fill forms.
- ✓ 3 team accounts, each with its own knowledge base.
Privacy Policy
This policy explains what Nerdhook collects, how we use it, and how workspace owners can contact us about privacy requests.
Last updated
May 16, 2026
1. Overview
Nerdhook provides an AI customer support workspace that helps teams answer customer questions using approved business content, product documents, and support materials.
2. Information we collect
We may collect account information such as your name, email address, authentication provider, workspace details, and login metadata. If your team adds support content or knowledge base files, we process that content to provide the service.
3. How we use information
We use information to provide login access, manage workspaces, generate knowledge-aware answers, maintain security, improve reliability, prevent abuse, and communicate important service updates.
4. OAuth login
When you sign in with Google or GitHub, Nerdhook receives basic profile information allowed by the provider. We do not receive your Google or GitHub password.
5. Business content
Content connected to Nerdhook remains your business content. We use it to provide responses inside your workspace, power the embedded widget, and operate the service. Do not upload content you do not have permission to use.
6. Sharing
We do not sell your personal information. We may share limited data with trusted service providers needed for hosting, authentication, analytics, security, and customer support.
7. Data security
We use reasonable technical and organizational safeguards to protect user and workspace data. No online system is perfectly secure, but we work to reduce risk and respond quickly to security issues.
8. Data retention
We keep information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. Workspace owners may request deletion where applicable.
9. Contact
For privacy questions or deletion requests, contact us at linhtetln67@gmail.com.
Terms of Service
These terms describe the basic rules for using Nerdhook and managing an AI support workspace.
Last updated
May 16, 2026
1. Acceptance
By using Nerdhook, you agree to these Terms of Service. If you use Nerdhook on behalf of a company, you confirm that you are authorized to accept these terms for that company.
2. Service description
Nerdhook provides an AI support workspace that can use approved business content to help generate responses for customer support and website assistance.
3. Accounts and access
You are responsible for keeping your Google, GitHub, and workspace access secure. You must not share access with unauthorized users or attempt to access another workspace without permission.
4. Your content
You keep ownership of content you upload or connect to Nerdhook. You grant Nerdhook permission to process that content only as needed to provide, secure, and improve the service.
5. Acceptable use
You agree not to misuse the service, attempt to break security controls, upload unlawful content, violate others' rights, reverse engineer protected systems, or use Nerdhook to generate harmful or deceptive output.
6. AI output
AI-generated answers may be incomplete or inaccurate. Your team is responsible for reviewing responses and deciding how to use them with customers.
7. Availability
We work to keep Nerdhook reliable, but we do not guarantee uninterrupted service. Maintenance, updates, provider outages, and security issues may affect availability.
8. Termination
You may stop using Nerdhook at any time. We may suspend or terminate access if there is misuse, security risk, non-payment, or violation of these terms.
9. Contact
Questions about these terms can be sent to linhtetln67@gmail.com.
Contact Nerdhook
Tell us what you are building, where you are stuck, or what you need before deploying Nerdhook.
Response time
Usually within 1-2 business days
For urgent issues
Include your workspace name, login provider, browser, and a short description of what happened.