AI should use business truth.
Useful answers come from approved knowledge and real business data, not confident guessing.
About Nerdhook
Customer service should not mean repeating the same work all day.
Nerdhook is building AI customer service for businesses that need more than generated answers.
Founder & CEO
Mizui
Building Nerdhook from Osaka with a focus on practical, multilingual customer support and clear boundaries between available products and future ideas.
github.com/mizukaze554The repeated questions
“How much?”
“Is this available?”
“Can I book?”
“Where is my order?”
“Can I change this?”
Most questions eventually require an action.
A useful customer-service agent should understand the conversation, look up approved business truth, help complete permitted work, and bring in a person when judgment is required.
Nerdhook connects the conversation to the action.
What we believe
Businesses should control what AI can do.
Actions need permissions, confirmation, and rules that belong to the business.
Humans should always have a way back in.
Automation should make handoff clearer, not trap customers in an endless loop.
Based in Osaka, Japan
For multilingual businesses.
Founded on December 12, 2025, Nerdhook is shaped by multilingual customer conversations, shorthand, and local context—starting with English, Burmese, Japanese, and Chinese support inside a practical website experience.