Help customers shop with confidence.
In public beta, customers can ask product questions, contact human support, and follow guided KPay order steps through your website or Facebook Messenger.
Website widget · Facebook Messenger · English, Japanese, Burmese, and Chinese
Store support
Kumo Market
How it works
From setup to customer conversations in three steps.
- 01
Set up your store
Add your business identity, products, stock, KPay details, and customer language.
- 02
Configure customer support
Choose support capabilities and customize your website widget.
- 03
Install Nerdhook
Paste one script into your website and manage customer activity from the dashboard.
Built for practical support
The information customers need, kept in one place.
Nerdhook uses the store details you provide so product and order conversations stay connected to your business.
Products and stock
Keep product names, prices, availability, images, and links organized.
Guided KPay orders
Show merchant transfer details, collect receipt images for business review, and track order status. Nerdhook does not process funds.
Customer channels
Use the public-beta website widget and Facebook Messenger connection. TikTok and Telegram are coming soon.
Four languages
Serve customers in English, Japanese, Burmese, or Chinese.
Ready to set up your store support?
Create your business profile, then follow the dashboard checklist.